Ezeehelp is a third party service provided by ezeehelp, Ltd.. By establishing an account with ezeehelp, Ltd., you can make ezeehelp links appear on the StoreFront pages throughout your site. When a customer clicks on one of these links, it will activate an HTML-based customer service chat application that will allow the customer to speak directly to yourself or an ezeehelp service representative. Ezeehelp offers several different service plans to suit a variety of operations; visit www.EzeeHelp.com for more information.
Follow the instructions below to configure your site to make ezeehelp available to your customers.
- Establish an account with ezeehelp, Ltd.
- Open your web store’s Merchant Tools in a browser and click the General Configuration link under the Store Configuration section.
- Enter your ezeehelp user ID in the field labeled ezeehelp Login. Check Activate.
- Click Submit. ezeehelp links will now appear on the pages throughout your web site.